Skype for Business E911 Service Types Explained

As the new FCC rules are coming together it’s time to revisit and look at how you are providing static and dynamic E911, notification and 911 call back services in your environment. E911 is all about location information and not just down to a validated civic address, but also providing information such as building, floor … Continue reading Skype for Business E911 Service Types Explained

Skype for Business DHCP options for Windows and Cisco Routers

I wrote this tool a few years ago to satisfy a need to generate Skype for Business DHCP options and output them in a hex format that is easy to use on a Cisco router’s DHCP service. I had been manually generating this and after too many human errors on a large global deployment, I … Continue reading Skype for Business DHCP options for Windows and Cisco Routers

FCC 911 Rules and Consequences

Big day for 911 after the FCC August 2019 Open Commission Meeting which resulted in new requirements on how to do E911 and deal with location information services. New FCC rules seem to go into effect as early as February 2020 which could require organizations who install or operate Multi Line Telephone Systems (MLTS) such … Continue reading FCC 911 Rules and Consequences

The SBC and the Enterprise Firewall

I’ve found over the years that the SBC’s placement and the surrounding network and firewalls is sometimes more important than the SBC configuration itself. The enterprise firewall has always been a pet peeve of mine. The security teams generally like to use enterprise firewalls to secure and monitor all inbound and outbound traffic to the … Continue reading The SBC and the Enterprise Firewall