AudioCodes Native Tools and Utilities Explained

When working with AudioCodes equipment there are plenty of available tools and utilities; some that are native to AudioCodes and some that are third-party. In this article I will go thru some of the native tools used on a regular day to day basis and some tools used not so often, what those tools are … Continue reading AudioCodes Native Tools and Utilities Explained

Skype for Business DHCP options for Windows and Cisco Routers

I wrote this tool a few years ago to satisfy a need to generate Skype for Business DHCP options and output them in a hex format that is easy to use on a Cisco router’s DHCP service. I had been manually generating this and after too many human errors on a large global deployment, I … Continue reading Skype for Business DHCP options for Windows and Cisco Routers

Microsoft Teams Click to Call with Outlook and Chromium

Since Remote Call Control (RCC) and Call via Work (CvW) features have not been implemented on Microsoft Teams and presumably never will be, I have had numerous conversations with organizations around how to do click to call going forward. I started to wonder how well this feature is actually supported with Microsoft Teams and decided … Continue reading Microsoft Teams Click to Call with Outlook and Chromium